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Statutory Framework • IT Act 2000 & Companies Act 2013

Terms of Service & Engagement

Governed by the Information Technology Act, 2000, the Companies Act, 2013, and the laws of the Republic of India. Read our legal framework and service commitments.

Section 12(3)(c) Companies Act, 2013 Disclosure

Corporate & Regulatory Identity

Legal Entity: Technoconnect IT Solutions Pvt. Ltd.
Corporate Identification Number: U62099UP2023PTC185354
Registrar of Companies (RoC): RoC Kanpur, Uttar Pradesh
Date of Incorporation: 2023
Registered Office Address: 1934 Vishal Vihar, Dubagga, Thakurganj, Lucknow, Lucknow, Uttar Pradesh - 226003, India

01. Electronic Record under Section 10A of IT Act 2000

This document is an electronic record published in terms of the Information Technology Act, 2000 and rules made thereunder, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This electronic record is generated by a computer system and does not require physical or digital signatures.

By accessing, browsing, or utilizing https://technoconnect.io, our project scoping tools, or entering into freelance or enterprise contracts with TechnoConnect, you unconditionally accept and agree to be bound by these Terms of Service.

02. Service Scoping, Quotations & Deliverables

Descriptions of custom software engineering, IT hardware procurement, security auditing, and server configurations on this site are indicative. Final project deliverables, milestones, source code ownership, intellectual property assignments, and service level agreements (SLAs) are exclusively governed by a bilaterally executed Master Services Agreement (MSA) or Statement of Work (SOW).

03. Acceptable Use Policy (Rule 3(1)(b) IT Rules 2021)

Users of our website, client portals, and hosting infrastructure are strictly prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, storing, updating, or sharing any information that:

  • Belongs to another person and to which the user does not have any right;
  • Is defamatory, obscene, pornographic, pedophilic, invasive of another’s privacy, or racially or ethnically objectionable;
  • Infringes any patent, trademark, copyright, or other proprietary rights;
  • Violates any law for the time being in force, including the Information Technology Act, 2000 and the Bharatiya Nyaya Sanhita, 2023;
  • Contains software viruses, malware, trojans, ransomware, or any other computer code designed to interrupt, destroy, or limit the functionality of any computer resource;
  • Threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign States, or public order.

04. CERT-In Directives & Incident Reporting

TechnoConnect complies with the directions issued by the Indian Computer Emergency Response Team (CERT-In) under sub-section (6) of section 70B of the Information Technology Act, 2000 (Directions No. 20(3)/2022-CERT-In dated 28th April 2022):

Mandatory Incident Reporting: Any qualifying cybersecurity incident (data breach, ransomware, unauthorized server intrusion) is reported to CERT-In within 6 hours of noticing.
System Time Synchronization: All server clusters and perimeter firewalls synchronize with National Physical Laboratory (NPL) / Indian Standard Time (IST) NTP servers.

05. Infrastructure & Enterprise AMC Terms

Bare-metal server configurations, local networking racks, workstations, and cybersecurity defenses deployed under TechnoConnect client contracts are covered under our agreed Service Level Agreements (SLAs), including emergency on-site engineer response commitments.

Mandatory Rule 3(2) IT Rules 2021 Compliance

Statutory Grievance Redressal Officer

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Grievance Officer:
Noorul Hasan
Grievance Officer & Data Protection Officer
Official Redressal Email:
Telephone: +91 63898 86563
Acknowledgment Timeline: Within 24 HoursDisposal / Resolution Timeline: Within 15 Days

07. Governing Law & Territorial Jurisdiction

These Terms, privacy covenants, and any dispute arising out of or in connection with the use of our services shall be governed exclusively by and construed in accordance with the laws of the Republic of India. The competent courts situated in Lucknow, Uttar Pradesh, India shall have exclusive jurisdiction over all claims and disputes.